fbajie Terms and Conditions

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and fbajie ("fbajie", "we", "us", "our") governing your access to and use of the fbajie online gaming platform, including all games, wallet services, and related features available at fbajie.net.

fbajie is an online gaming platform designed for players in Bangladesh. All services provided by fbajie are subject to these Terms. These Terms apply to all users of the fbajie platform regardless of how they access it — whether through a web browser, the fbajie mobile app, or any other means.

These Terms should be read alongside the fbajie Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and fbajie. If there is any conflict between these Terms and any other document, these Terms take precedence unless explicitly stated otherwise.

2 Eligibility

To register and use fbajie, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years of age. fbajie does not permit anyone under 18 to register, deposit, or place bets under any circumstances.
• You must be accessing fbajie from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be acting on behalf of another person or as an agent for any third party.
• You must not be a current employee, contractor, or close family member of an employee of fbajie.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

fbajie reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, fbajie may suspend or permanently close your account and withhold any pending withdrawals pending investigation.

3 Account Registration

Each player may hold only one fbajie account. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is a breach of these Terms and will result in all associated accounts being closed and balances forfeited.

When registering your fbajie account, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, and a valid contact method. You are responsible for keeping your account information up to date. If your contact details change, update them in your fbajie account settings promptly.

You are solely responsible for maintaining the confidentiality of your fbajie login credentials. Do not share your username or password with anyone. fbajie will never contact you to ask for your password. Any activity that occurs under your account is your responsibility, whether or not you authorised it.

If you suspect that your fbajie account has been accessed without your authorisation, contact fbajie support at [email protected] immediately. We will investigate and take appropriate action, which may include temporarily locking your account while the matter is resolved.

4 Deposits and Withdrawals

All financial transactions on fbajie are processed through the fbajie Wallet. fbajie currently supports deposits and withdrawals via bKash and Nagad. These are the primary payment methods for Bangladesh players and are integrated directly into the fbajie platform.

Deposits are credited to your fbajie Wallet promptly after confirmation from the payment provider. fbajie does not charge fees on standard deposits, though your payment provider may apply their own charges — check with bKash or Nagad directly for their current fee schedules.

Withdrawal requests are subject to identity verification. fbajie may request documentation to confirm your identity before processing a withdrawal, particularly for first-time withdrawals or withdrawals above certain thresholds. This is a standard anti-fraud and anti-money-laundering measure. Providing false or misleading documentation will result in immediate account closure and forfeiture of funds.

• Minimum deposit and withdrawal amounts are displayed in the fbajie Wallet section.
• Withdrawals can only be made to a payment method that has previously been used to deposit into your fbajie account.
• fbajie does not accept deposits from or process withdrawals to third-party accounts.
• Processing times for withdrawals depend on the payment provider but fbajie aims to approve requests as quickly as possible.
• fbajie reserves the right to delay or decline a withdrawal if fraud or a breach of these Terms is suspected.

5 Game Rules and Fairness

fbajie offers a range of games including Joker Poker, Roulette, Triple, Dragon Tiger Luck, and others. Each game has its own specific rules, which are available on the relevant game page and the Game Information page. By placing a bet on any fbajie game, you confirm that you have read and understood the rules for that game.

All digital games on fbajie use a certified random number generator (RNG) to determine outcomes. Live dealer games use physical equipment — real cards, real dice, real roulette wheels — operated by professional dealers and streamed in real time. fbajie undergoes regular third-party audits to verify the integrity of all game outcomes.

Once a bet is confirmed and the round is complete, the outcome is final. fbajie does not reverse or alter confirmed game results except in cases of a verified technical malfunction. If a technical error occurs during a game round, fbajie reserves the right to void the affected bets and return stakes to players' wallets.

• Disputes regarding game outcomes must be raised within 72 hours of the relevant round completing.
• fbajie's decision on game disputes is final after investigation.
• Attempting to exploit bugs, glitches, or errors in fbajie games is prohibited and will result in account closure.
• The house edge for each bet type is published on the Game Information page.

6 Bonuses and Promotions

fbajie may offer bonuses, promotions, and special offers to players from time to time. Each promotion will have its own specific terms, including eligibility requirements, wagering requirements, minimum deposit amounts, and expiry dates. These specific terms will be published alongside the relevant promotion.

General rules that apply to all fbajie bonuses unless stated otherwise:

• Bonuses are available to eligible players only. fbajie reserves the right to determine eligibility at its discretion.
• Bonus funds must be wagered the specified number of times before they can be withdrawn.
• fbajie reserves the right to withdraw a bonus offer at any time before it has been claimed.
• Attempting to abuse bonus offers — including through multiple accounts or coordinated play — will result in forfeiture of the bonus and may result in account closure.
• fbajie's decision on bonus disputes is final.

fbajie does not guarantee the availability of any specific bonus or promotion. Offers may be changed, suspended, or discontinued at any time without prior notice.

7 Prohibited Conduct

The following conduct is strictly prohibited on the fbajie platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may result in legal action:

• Fraud: Any attempt to deceive fbajie, other players, or payment providers through false information, stolen payment methods, or any other fraudulent means.
• Collusion: Coordinating with other players to gain an unfair advantage in any fbajie game, including sharing cards, signals, or strategies in real time during live dealer games.
• Automated Software: Using bots, scripts, or any automated software to place bets or interact with fbajie games on your behalf.
• Chargebacks: Initiating a chargeback or payment reversal with your payment provider after funds have been used on fbajie. This constitutes fraud and will result in immediate account closure.
• Money Laundering: Using fbajie to launder money or process funds derived from illegal activity. fbajie complies with applicable anti-money-laundering regulations and will report suspicious activity.
• Multiple Accounts: Registering more than one fbajie account for any reason, including to claim multiple bonuses or circumvent account restrictions.
• Underage Gaming: Registering or playing on fbajie if you are under 18 years of age, or allowing a person under 18 to use your fbajie account.

8 Account Suspension and Closure

fbajie reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we have reasonable grounds to believe that a breach of these Terms has occurred or is occurring. Grounds for suspension or closure include but are not limited to:

• Breach of any provision of these Terms and Conditions.
• Failure to provide satisfactory identity verification documents when requested.
• Suspected fraud, money laundering, or other illegal activity.
• Chargebacks or payment disputes initiated against fbajie.
• Abusive, threatening, or harassing behaviour directed at fbajie staff or other players.

If your fbajie account is closed due to a breach of these Terms, any balance remaining in your Wallet may be forfeited. If your account is closed for reasons unrelated to a breach — for example, at your own request — your remaining balance will be returned to you via your registered payment method after standard verification checks.

You may close your fbajie account at any time by contacting support at [email protected]. Requests to close an account will be processed within a reasonable timeframe.

9 Responsible Gaming

fbajie is committed to providing a safe and responsible gaming environment. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time controls, and self-exclusion options.

These tools are available to all fbajie players and can be configured in your account settings. We strongly encourage every player to set limits that reflect their actual budget and playing habits before they start playing — not after a difficult session.

If you believe your gaming is becoming a problem, or if someone you know is struggling with their gaming habits, please visit the Responsible Gaming page for guidance and support options. You can also contact fbajie support directly at [email protected].

10 Privacy

fbajie collects and processes personal data in accordance with our Privacy Policy. By using fbajie, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms.

fbajie will not sell your personal data to third parties. We may share data with payment processors, identity verification providers, and regulatory authorities where required by law or necessary to provide our services. All data sharing is conducted in accordance with applicable data protection regulations.

11 Intellectual Property

All content on the fbajie platform — including but not limited to game software, graphics, logos, text, audio, video, and the fbajie brand name — is the intellectual property of fbajie or its licensors. You may not copy, reproduce, distribute, modify, or create derivative works from any fbajie content without our prior written permission.

You are granted a limited, non-exclusive, non-transferable licence to access and use the fbajie platform for personal, non-commercial gaming purposes only. This licence does not include the right to scrape, crawl, or systematically extract data from fbajie, or to use fbajie content for any commercial purpose.

12 Limitation of Liability

To the fullest extent permitted by applicable law, fbajie's total liability to you for any claim arising out of or in connection with your use of the fbajie platform shall not exceed the total amount deposited by you into your fbajie Wallet in the 30 days preceding the event giving rise to the claim.

fbajie is not liable for:

• Any loss of profits, revenue, data, or goodwill arising from your use of fbajie.
• Interruptions to the fbajie service caused by technical issues, maintenance, or circumstances beyond our reasonable control.
• Any losses arising from your failure to keep your account credentials secure.
• Decisions you make regarding how to play any fbajie game, including decisions based on information in the Tips section.

Nothing in these Terms limits fbajie's liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

fbajie reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via the email address associated with their fbajie account and/or by displaying a prominent notice on the fbajie platform.

The updated Terms will take effect from the date specified in the notice. Your continued use of fbajie after that date constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using fbajie and contact support to close your account.

We recommend checking this page periodically to stay informed of any changes. The "Last Updated" date at the top of this page reflects when the Terms were most recently revised.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern or dispute, please contact the fbajie support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• FAQ: Visit the fbajie FAQ page for answers to common questions

fbajie aims to respond to all support enquiries within a reasonable timeframe. For urgent matters — such as suspected unauthorised account access or a payment issue — please mark your message as urgent and our team will prioritise your case.