fbajie Privacy Policy

1 Introduction

This Privacy Policy describes how fbajie ("fbajie", "we", "us", "our") collects, uses, stores, and protects the personal data of players and visitors who use the fbajie online gaming platform at fbajie.net ("Platform"). It applies to all users of the fbajie Platform regardless of how they access it — through a web browser, the fbajie mobile app, or any other means.

fbajie is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for the purposes described in this Privacy Policy, and take reasonable steps to keep it secure. This policy is written in plain language so that every fbajie player — including players in Bangladesh — can understand exactly what happens with their data.

This Privacy Policy should be read alongside the fbajie Terms and Conditions. Together, these documents form the full agreement between you and fbajie regarding your use of the Platform. If there is any conflict between this Privacy Policy and the Terms and Conditions, the Terms and Conditions take precedence unless explicitly stated otherwise.

2 Data We Collect

fbajie collects personal data in two main ways: data you provide directly when you register and use the Platform, and data collected automatically as you interact with fbajie.

Data you provide directly:

• Registration data: Your full name, date of birth, email address, and phone number when you create your fbajie account.
• Identity verification data: Government-issued ID documents, selfies, or other verification materials when fbajie requests identity verification.
• Payment data: Your bKash or Nagad mobile number and transaction references when you deposit or withdraw via the fbajie Wallet. fbajie does not store full payment credentials — these are handled by the payment provider.
• Communications: Messages you send to fbajie support, including email content and chat transcripts.
• Responsible gaming preferences: Deposit limits, loss limits, and self-exclusion settings you configure in your fbajie account.

Data collected automatically:

• Device and browser data: IP address, device type, operating system, browser type and version.
• Usage data: Pages visited on fbajie, games played, bets placed, session duration, and click patterns.
• Cookies and similar technologies: Session cookies, preference cookies, and analytics data. See Section 8 for full details.

3 How We Use Your Data

fbajie uses the personal data we collect for the following purposes:

• Account management: Creating and maintaining your fbajie account, verifying your identity, and keeping your account information up to date.
• Payment processing: Processing deposits and withdrawals through the fbajie Wallet via bKash and Nagad, and maintaining accurate transaction records.
• Game operation: Running the games you play on fbajie, recording bet outcomes, and resolving any disputes that arise.
• Security and fraud prevention: Detecting and preventing unauthorised access, fraud, money laundering, and other prohibited conduct on the fbajie Platform.
• Regulatory compliance: Meeting our obligations under applicable anti-money-laundering, know-your-customer, and data protection regulations.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behaviour and applying the limits and controls you have set in your fbajie account.
• Customer support: Responding to your enquiries, resolving complaints, and improving the fbajie support experience.
• Platform improvement: Analysing usage data to understand how players use fbajie and to improve the Platform's features, performance, and design.
• Communications: Sending you important account notifications, security alerts, and — where you have opted in — promotional messages about fbajie offers and games.

4 Legal Basis for Processing

fbajie processes your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the fbajie Platform services to you under the Terms and Conditions — including account management, game operation, and payment processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money-laundering rules, know-your-customer requirements, and financial record-keeping obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and improving the fbajie Platform, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Sharing Your Data

fbajie does not sell your personal data to third parties. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment providers: bKash and Nagad receive the payment information necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are responsible for data they hold independently.
• Identity verification providers: Third-party KYC (know-your-customer) service providers who assist fbajie in verifying player identities as required by applicable regulations.
• IT and infrastructure providers: Cloud hosting and technical service providers who support the operation of the fbajie Platform. These providers process data on fbajie's behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory request, fbajie may disclose personal data to relevant authorities. fbajie will notify you of such disclosures where legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of fbajie's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be maintained.

6 Data Security

fbajie takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols.
• Encryption of sensitive data at rest in fbajie's databases.
• Access controls that restrict personal data access to authorised fbajie staff only, on a need-to-know basis.
• Regular security assessments and vulnerability testing of the fbajie Platform.
• Staff training on data protection and security best practices.
• Incident response procedures to detect, contain, and report data breaches promptly.

While fbajie takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — use a strong, unique password for your fbajie account and never share your login credentials with anyone. If you suspect your account has been compromised, contact fbajie support at [email protected] immediately.

7 Data Retention

fbajie retains your personal data for as long as your account is active and for a defined period after your account is closed. The specific retention periods depend on the type of data and the purpose for which it was collected:

• Account data: Retained for the duration of your fbajie account and for a minimum of five years after account closure, as required by applicable financial regulations.
• Transaction records: Retained for a minimum of five years from the date of the transaction, in line with anti-money-laundering record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable KYC regulations, typically five years from the end of the business relationship.
• Support communications: Retained for up to three years from the date of the communication, or longer if relevant to an ongoing dispute or legal matter.
• Usage and analytics data: Retained in aggregated, anonymised form indefinitely for platform improvement purposes. Individual usage data is retained for up to two years.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, fbajie will securely delete or anonymise it.

8 Cookies and Tracking Technologies

fbajie uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and understand how players use fbajie so we can improve it. Here is a breakdown of the types of cookies fbajie uses:

You can manage or delete cookies through your browser settings. Note that disabling non-essential cookies may affect some features of the fbajie Platform. fbajie does not use third-party advertising cookies or share cookie data with advertisers.

9 Your Privacy Rights

As an fbajie player, you have the following rights regarding your personal data. To exercise any of these rights, contact fbajie support at [email protected]. We will respond to your request within a reasonable timeframe.

Please note that some rights are subject to limitations — for example, fbajie cannot delete data that we are legally required to retain. Where a limitation applies, fbajie will explain the reason when responding to your request.

10 Children's Privacy

The fbajie Platform is strictly for adults aged 18 and over. fbajie does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an fbajie account or provided personal data to fbajie, please contact us immediately at [email protected].

Upon receiving such a report, fbajie will investigate promptly and, if confirmed, will close the account and delete all associated personal data as quickly as possible. fbajie takes underage access to gaming platforms very seriously and cooperates fully with parents, guardians, and relevant authorities on such matters.

11 Changes to This Privacy Policy

fbajie may update this Privacy Policy from time to time to reflect changes in our data practices, the fbajie Platform, or applicable regulations. When we make material changes, we will notify registered players via the email address associated with their fbajie account and by displaying a prominent notice on the Platform.

The updated Privacy Policy will take effect from the date specified in the notice. Your continued use of fbajie after that date constitutes your acknowledgement of the revised policy. We recommend checking this page periodically. The "Last Updated" date at the top of this page reflects when the policy was most recently revised.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way fbajie handles your personal data, please get in touch with the fbajie support team:

• Email: [email protected]
• Support Hours: 24 hours a day, 7 days a week
• FAQ: Visit the fbajie FAQ page for answers to common questions

fbajie aims to respond to all privacy-related requests within a reasonable timeframe. For urgent matters — such as a suspected data breach or unauthorised access to your account — please mark your message as urgent and our team will prioritise your case.